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Zap Surveys

Zap Surveys Reviews

www.zapsurveys.com
What is your customer experience with Zap Surveys?

Zap Surveys Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Zap Surveys has a 3.0 star rating from 21 reviews and 50% would likely recommend; consumer sentiment is mostly neutral with many mentions of payout and account issues in Zap Surveys reviews.

Key Takeaways for Future Customers

  • Expect potential delays with payouts and PayPal cashouts.
  • Be prepared to verify identity; accounts may be locked during withdrawal.
  • Contact paths for customer service may be slow or unclear.

Negative Feedback / Risk Areas

  • Frequent customer complaints about blocked accounts and payout system issues.
  • Requests for refunds and unresolved billing or payment delays.
  • Difficulty contacting support and verification problems.

Positive Feedback

Some users enjoy the app and report it gives money for surveys.

View full overview ›

Media from reviews

Zap Surveys - Yall blocked my account for no reason
Zap Surveys - Cash out isueZap Surveys - Hi there I’m trying to cash out i cant...Zap Surveys - Can’t cash out think I know why I set up as Gmail my pay pal is Yahoo MailZap Surveys - Cause I never received my 10 dollars after the pending approvedZap Surveys - AuszahlungZap Surveys - Reward cash out I did on Monday, February 16, 2026
View all media ›

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Show reviews that mention
cash account money surveys zap identity email survey earnings mastercard
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Daniel I Pkl
map-marker Mansfield, Texas

PayPal

My 11.53$ hasnt sent i need this money to be sent to paypal, i have checked this out yesterday and nothing has been shown

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lurwerene j

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Indianapolis, Indiana

Yall blocked my account for no reason

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AI Highlights
  • - Earned 10 but can't cash out due to a ban.
  • - Account banned unexpectedly, causing frustration.
Zap Surveys - Yall blocked my account for no reason

I earned 10 and wanted to cash app today, and now it's saying my account is banned. That's weird and bogus.

It's not even fair. I should get what I earned instead of feeling like I've been scammed. This is really ridiculous. No other app does this to me.

I've worked hard days and days on this app just so my account can be randomly blocked. It's sick.

User's recommendation: Don’t use this

View full review
Alfred K Yxt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Manchester, England

Hi there I’m trying to cash out i cant...

Zap Surveys - Hi there I’m trying to cash out i cant...

Hi there, I'm trying to cash out. I can't?

I'm in ***, ***. This is the message I'm getting: Is there another way to cash out or an Amazon voucher?

Loss:
$27

Preferred solution: Cash out

User's recommendation: Hi there I’m trying to cash out this message I’m getting

View full review
Anonymous
map-marker Harringay, Haringey

Cash out isue

Zap Surveys - Cash out isue

I dont know how to contact Im uk i cant cash out do you have live chat because your are in *** im in *** very difficult to contact

User's recommendation: Difficult to contact

View full review
Angalee M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I haven't received my money $25.03 5/3/2026

I haven't received my payment of $25.03 why I haven't received it yet can you please send me the money ASAP please didn't receive my refund

Loss:
$25

Preferred solution: Full refund

View full review
Jonathan T Bxb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cause I never received my 10 dollars after the pending approved

Zap Surveys - Cause I never received my 10 dollars after the pending approved

Because I never received my 10 dollars after the pending approval, I would love to have the reward that I deserve for doing surveys.

Loss:
$10
View full review
James F Fjx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Moody, Alabama

My account was wrongly locked

My account was wrongly locked.I did the verification process before withdrawal and it immediately locked it

Preferred solution: Deliver product or service ordered

View full review
Jasmin F Rge

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sassenburg, Lower Saxony

Auszahlung

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Zap Surveys - Auszahlung
Updated by user Apr 28, 2026

Ich möchte mein Geld ausgezahlt bekommen Danke ich bin stinksauer

Original review Apr 13, 2026

Ich möchte gerne mein Geld ausgezahlt bekommen Danke im voraus und bitte schalten sie mich wieder frei

Loss:
$11
Pros:
  • Yes
Cons:
  • Yes

Preferred solution: Full refund

User's recommendation: Bitte Auszahlen danke

View full review
Steven W Hyq
map-marker Ooltewah, Tennessee

Can’t cash out think I know why I set up as Gmail my pay pal is Yahoo Mail

Zap Surveys - Can’t cash out think I know why I set up as Gmail my pay pal is Yahoo Mail

Called because I can't cash out to PayPal. I left a message 2 days ago.

I think I know why: I set up the account using Gmail, but my PayPal is yahoo.mail. Can this be changed, or can you help me cash out so I can start earning again?

Loss:
$1349
Pros:
  • I like zap surveys

Preferred solution: Cash out on pay pal

View full review
Rosalee P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payment issue

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AI Highlights
  • - A $10 PayPal payout June 29 has not arrived by July 2 after a 2-day promise, and the payment was claimed processed July 1 but is still missing.

I cashed out to paypal for 10 dollars via PayPal on June 29th and I was told it would take 2 days for my payment to process.However come July 1st I still had not received my payment so I contacted donate and they forwarded my information to zap surveys well,I received a message on July 1st that my payment was processed and sent to my PayPal email and it had not.Today is July 2nd and still no payment.

View full review
Anonymous
map-marker Houston, Texas

Having trouble taking a picture of my...

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Having trouble taking a picture of my i.d and trying to verify my identity and it won't let me cash out my $10 how can I send you by email my photo i.d to confirm it's me. I am using an Android phone to so it might be too small to capture the photo

View full review
Anita S Jre

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sacramento, California

Trying to add the money to a different card i do not have a master card

I cashed out the funds to a MasterCard, and I don't have a MasterCard, so I was trying to take the funds off the MasterCard and put them onto a different card.

Loss:
$10

Preferred solution: Full refund

View full review
Chris M Iog

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Riverdale, Georgia

Great app

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Loving this application it comes very handy wishing it could create me more binjimins I would appreciate it frfr

Loss:
$10
Pros:
  • Gives money
Cons:
  • Some surveys do not work

Preferred solution: Full refund

User's recommendation: Try it ou

View full review
Anonymous
map-marker Lakeland, Florida

Reward cash out I did on Monday, February 16, 2026

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AI Highlights
  • - Cash out of $10 on MasterCard on Feb 16, 2026; no email confirmation.
  • - Please investigate and text 863-398-**** to Ms. Susan Gray; funds ASAP.
Zap Surveys - Reward cash out I did on Monday, February 16, 2026

I did a cash out for $10 on MasterCard on February 16, 2026 and still have not received a email confirmation about it. Can you please look into this because I need the money ASAP thank you very much.

You can text me at 863-398-**** and let me know.

Thanks

Ms. Susan Gray

User's recommendation: Nothing

View full review
Rosella V Baw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Memphis, Tennessee

My account lock

Zap Surveys - My account lock

I tried to verify myself, but my account ended up getting locked, so I would like to verify myself to the consumer service.

View full review
Jessica H Mav

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Scottsdale, Arizona

Package missing

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Didnt deliver my package to very important person military vet coming home from service after 5 years. Now I cant even find out where the box is going.

User's recommendation: Don’t use them

View full review

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